Engagements, terms & support

Typical ranges so you know the universe we operate in. Exact scope is written after we understand the system - not sold as website packages.

Client Guide

Services, Pricing & Support Guide

Clear scope, a written range, and production handover. Use this for internal approval - not as a menu of website packages.

1. Engagement ranges

Engagement

Systems Assessment

Typical Range

EUR 1,000 - EUR 3,000

Best For

An existing product, workflow, or infrastructure that needs a clear technical decision

Includes

Current-state assessment, technical risks, architecture recommendations, priority roadmap, estimated implementation scope

Engagement

Focused system / application / modernisation

Typical Range

EUR 3,000 - EUR 10,000+

Best For

A bounded product, internal tool, repair, or replacement of a legacy workflow

Includes

Scoped architecture, implementation, testing, deployment, documentation, and handover

Engagement

Larger product / operational platform

Typical Range

EUR 10,000+

Best For

Multi-surface systems, compliance/data platforms, or work that spans several operational areas

Includes

Architecture, staged delivery, production hardening, monitoring, and knowledge transfer

Each project includes deployment and launch configuration.

CMS / content editing add-on: +EUR 200 (scoped based on complexity).

2. Hosting & Deployment

Option A

Managed hosting via Iron Signal Works

Available through monthly care plans.

  • Deployment management
  • SSL configuration
  • Uptime monitoring
  • Backups
  • Server updates

Option B

Client-provided hosting

Deploy to your existing infrastructure.

  • Production setup
  • DNS configuration
  • Environment variables
  • Pre-launch testing

All projects include initial DNS setup and launch configuration. Future DNS/server changes are treated as support work unless covered by care plan.

4. After delivery (Operate)

Operate

EUR 500 - EUR 1,500 / month

Ongoing technical support and optimisation for a delivered system. Default services below; hours and access are written after launch - not a generic hosting add-on.

  • Priority incident response: within one business day for production-blocking issues
  • Monthly operational review: errors, uptime, backups, certificates, and deployment health
  • Security and dependency updates on a monthly cadence for the delivered stack
  • 4–12 hours/month of engineering for fixes, small improvements, and operational work (scales with the quoted band)
  • Written monthly note: incidents, changes shipped, risks, and remaining capacity
  • Unused hours do not roll over; new features and larger changes are scoped separately

Care plans can be changed or cancelled anytime.

5. Support & Update Work

1

Included via care plan

Small edits or fixes are covered by the selected monthly plan.

2

One-off support requests

Billed hourly or delivered through update packs.

3

New project scope

Larger features, redesigns, or integrations are quoted separately.

8. Contact & Links

Primary Contact

web@ironsignalworks.com

Lisbon, Portugal

Need a quote in 48h? Share scope and goals.

Start a project

Tell me what you're trying to build, what's currently breaking, or where your team is losing time. I'll determine whether Iron Signal Works is the right technical partner - and what the sensible next step looks like. Scopes sit in pricing & terms.